Thanks for contacting Phiaton. We want your experience with our headphones to be the best possible one. However, questions about our product may arise or you may have suggestions that can contribute to a better product or a better World. We welcome those too.
We will strive to get back to you within a 24 hour time frame. If you need immediate assistance then please call us at 1 (866) 313-3203 for support Monday through Friday, 9 am – 4 pm (PST)