Return Policy
Last updated February 24, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
If you would like to purchase a return label from us the cost is $6.99. This will be deducted from your original refund.
Please note that products in Outlet and Accessories are final sale and not eligible for return.
RETURN PROCESS
To return an item contact Support@phiaton.com to obtain an RMA. Place the item securely in its original packaging, and mail your return to the following address:
Phiaton Corporation
Attn: Returns RMA#
9550 Warner Ave #360
Fountain Valley CA 92708
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 3 days from the receipt of your item to process your return.
EXCEPTIONS
For defective or damaged products, please contact us at the Support@phiaton.com below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: